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Infolect Group's CRM offering

Implementing Customer Relationship Management System to growth Profitability and better functional efficiency
Different dimensional view of customer, market, product, profit and growth.
Infolect Group activates three pillars to levers performance:

• Create Dimension- new dimension of clients to enhance profitability of the company.
• New Horizon- maximizing new prospects and sustain by clients satisfaction.
• Experience of Passion- do care of clients support and right timing efficiency.

We Care of Your

• Return on Investment (ROI)
• Improving Company Value- During Due Diligence Process
• Operational Efficiency: Creating Client Profile, Marketing & Sales Management, Customer Satisfaction Monitoring
• Management Strategy to TQM
• Creating a Platform for all Stakeholders


Our Offering:

From Strategic Management: IT Strategy and Operational Strategy consulting to implementing to the optimization of your Management Information System; our range of services consists in the following:

Strategy Management:

Based on your Corporate and Sales Strategy we illustrate your business sales process sales, marketing, product management, customer services and technical support.

Sales Management System:

"Complete Lead Cycle to get 360� of Lead Management.

Marketing Management System:

Getting the right information about the market and trend is our focusing point.
• Market Research
• Marketing Campaign

Product & Services Centre:

We offer better Product Developing and Product Lunching Cycle management so that our client have a 360� viewing point of their product development and lunching strategy.

Contact Centres Management System:

• Complete solution for contract life cycle.
• Negotiation follow-up
• Deal and contract signing

TQM System:

Total quality management on your CRM domain.

Our Asset:

• Customized CRM based on your Business requirements
• We Implement Your Selected Vendor CRM Packages.

Our Asset:

• Customized CRM based on your Business requirements
• We Implement Your Selected Vendor CRM Packages.

Contact us:

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