Implementing Customer Relationship Management System to growth Profitability and better functional efficiency
Different dimensional view of customer, market, product, profit and growth.
Infolect Group activates three pillars to levers performance:

• Create Dimension- new dimension of clients to enhance profitability of the company.
• New Horizon- maximizing new prospects and sustain by clients satisfaction.
• Experience of Passion- do care of clients support and right timing efficiency.

• Return on Investment (ROI)
• Improving Company Value- During Due Diligence Process
• Operational Efficiency: Creating Client Profile, Marketing & Sales Management, Customer Satisfaction Monitoring
• Management Strategy to TQM
• Creating a Platform for all Stakeholders

         

From Strategic Management: IT Strategy and Operational Strategy consulting to implementing to the optimization of your Management Information System; our range of services consists in the following:

Based on your Corporate and Sales Strategy we illustrate your business sales process sales, marketing, product management, customer services and technical support.

"Complete Lead Cycle to get 360� of Lead Management.

Getting the right information about the market and trend is our focusing point.
• Market Research
• Marketing Campaign

We offer better Product Developing and Product Lunching Cycle management so that our client have a 360� viewing point of their product development and lunching strategy.

• Complete solution for contract life cycle.
• Negotiation follow-up
• Deal and contract signing

Total quality management on your CRM domain.

• Customized CRM based on your Business requirements
• We Implement Your Selected Vendor CRM Packages.

• Customized CRM based on your Business requirements
• We Implement Your Selected Vendor CRM Packages.